KB
Kendall B

1 reviews | Active since Aug 2016

08 Mar 2017, 04:57

Pay me back

<p>Vodacom double debited my account. I called them last week to ask that the money be transfered back into my account. As I was now in a credit with vodacom. They said it would take 4 days. It's been a week. This is now the 6th or 7th time I've had a problem with vodacom in 1 year. Worst service provider ever. Can't wait to be done with them.</p>

0
Replies (2)
Vodacom
Vodacom's reply08 Mar 2017, 07:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply13 Mar 2017, 09:36
Official

Dear Miss Bentley,

Your query is resolved.

Regards,

Cassandra

Best regards,