TT
Tiaan T

1 reviews | Active since Apr 2015

12 Oct 2016, 19:55

Pay for there mistakes

<p>Two weeks before the end of the Sept I phone to change my debit order from Nedbank to Fnb just to have Vodacom debit my Nedbank at the end of the month and had to phone Nedbank to sort that out and call vodacom again to change it just to not be called back to sort my account out get a call on the 11th to say I must pay this amount or I will be in trouble. But wait there is more get phoned by Consultant called Lerato just to treat me like **** and to give me attitude to pay or I'm in trouble and I have to pay extra 100 rand for vodacoms mistakes how **** is that if you want money hungry bad service then go to vodacom they good with that. </p>

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Replies (1)
Vodacom
Vodacom's reply13 Oct 2016, 07:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team