1 reviews | Active since Jul 2017

13 Jul 2017, 21:13

Pay for Stress

<p>Vodacom Ballito has no signal in Simbithi but refuses to allow me to cancel my contract. They admit I have no signal but that's it! Paying for a network that doesn't work in my home or office! Please help as I have been from Manager to higher authority and 6 months later I'm getting no-where! </p>

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Replies (1)
Vodacom
Vodacom's reply14 Jul 2017, 06:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team