1 reviews | Active since Mar 2009
pay for something you don't have
Dear Vodacom<br> <br> I placed a new order for a new contract on Monday 20 July.<br> I was notified that phone is out of stock and will be received 27 July, i would get my delivery 29 or 30 July.<br> i have today been told that there is still no stock and my contract will move over on the 1st of August and that my problem.<br> i see it very unfair that i have to pay for something i do not have, where is the service? surely their must be 1 phone somehwere and someone can make a plan. shocking that no one cares about customers anymore. without customers, there is no business.<br> if i do not have my phone by the 31 July i do not expect to pay, 1 month free will do untill i get what i am supposed to pay for.<br> <br>
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.