Pay for service not rendered

Item: Vodacom
Rating: 1
Author: Queen N

Paid for service not rendered.I was promised they would followup that was more than 14 days ago no contact was made.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

05 Jul 2018, 08:53

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply05 Jul 2018, 08:53

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Queen N's updateReviewer Update

05 Jul 2018, 08:57

I received the same response 14 days ago and no contact was made to me until today.You are making empty promises.I wont recommend Vodacom to any one and I know I am definetley not the only one.

Queen N's update05 Jul 2018, 08:57

Reviewer Update

I received the same response 14 days ago and no contact was made to me until today.You are making empty promises.I wont recommend Vodacom to any one and I know I am definetley not the only one.

Vodacom's replyOfficial

11 Jul 2018, 12:39

Hi Nomsa

As discussed, feedback has been provided to you.

Have a pleasant day further!

Regards,

Vodacom's reply11 Jul 2018, 12:39

Official

Hi Nomsa

As discussed, feedback has been provided to you.

Have a pleasant day further!

Regards,