1 reviews | Active since May 2014
Pay for service not rendered
I received a response from vodacom yesterday saying my account was settled in February 2017,but when I called vodacom legal department yesterday they handed the account to MBD I payed R770.30 for service that was not rendered to me,because my name was registered on ITC.To my suprise vodacom sent a letter of settlement from them.So why was I made to pay for an account that was paid up with errors.
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Queen
Please note your query has been forwarded to our Legal team for further assistance and feedback.
Regards,
Vodacom Consumer Website Team
Dear Queen
Please note your query has been forwarded to our Legal team for further assistance and feedback.
Regards,
Vodacom Consumer Website Team
Dear Queen
Please note your query has been forwarded to our Legal team for further assistance and feedback.
Regards,
Vodacom Consumer Website Team
Dear Queen
Please note your query has been forwarded to our Legal team for further assistance and feedback.
Regards,
Vodacom Consumer Website Team