CB
Christo B
1 reviews | Active since Sept 2009
26 Jan 2021, 09:01
Pay for data, yet no data is allocated
How does one get hold of someone at Vodacom who can assist with issues??On Sunday evening, 24 Jan, I have purchased a 2gig Red Hot special for R88. This R88 was immediately charged to my account...NO DELAYS, however, I am still waiting for the data. This was supposed to be used for work purposes. So Vodacom, where is my 2gig????
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Vodacom's replyOfficial
26 Jan 2021, 09:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jan 2021, 09:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CB
Christo B's updateReviewer Update
26 Jan 2021, 15:49Still no response from Vodacom. And still no data. Another day gone without any work been done. But the R88 is still on my account. *** Vodacom????
CB
Christo B's update26 Jan 2021, 15:49
Reviewer Update
Still no response from Vodacom. And still no data. Another day gone without any work been done. But the R88 is still on my account. *** Vodacom????