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Petro M

1 reviews | Active since Sept 2016

09 Apr 2018, 14:55

Pay contract up and change to Pre-paid

Have ask for a quote to pay up my contract and to change my Vodacom number to prepaid. I pay the amount of 1344.01 in on 23 March 2018 and faxed it to ********** 009. Phone Vodacom last week but nothing is been done up to date

Number still on contract

0
Replies (4)
Vodacom
Vodacom's reply09 Apr 2018, 15:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Apr 2018, 11:19
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Vodacom
Vodacom's reply10 Apr 2018, 11:21
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Vodacom
Vodacom's reply10 Apr 2018, 12:23
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)