JP
John P

1 reviews | Active since Mar 2015

05 Apr 2015, 13:36

PAY BACK THE MONEY ******!

Hello there once again.<br> <br> It's me again, the one who's identity was disclosed to third parties who perpetrate ***** on my name and who was billed as a consequence. So the bottom line is that you have nearly paid back all the money but you have not quite done it all the way yet. <br> <br> Furthermore, during this debacle, you terminated my connection, even though you owed me a credit, and then even charged me a reconnection fee that I had to pay before I got reconnected. <br> <br> All in all, this experience has taught me that you guys at Vodcom don't actually give a hoot and will do things on your own time. Clearly as a client, we are not really on the list of important things. <br> <br> The questin is still, WHEN ARE YOU GOING TO PAY BACK THE MONEY that you took from my account in error?<br> <br> Patiently yours and waiting since January 2015 ....

0
Replies (1)
Vodacom
Vodacom's reply06 Apr 2015, 08:08
Official
Hello Johnpearson,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team