Pay back the money!!!

I went to take a contract through vodacom on 6 October via game after signing the docs vodacom was \offline"so I was asked to come back the following day. By then vodacom had removed the deal. After a weeks worth of fighting I EVENTUALLY got my contract. Now I think I'm regretting it. I was told that within 48 hours my first debit order would go off for connection etc. which didn't go off. I then received a sms to say I'm in arrears so I called the call centre which advised my debit order would go off the 26 - which it did. Then again on the 30!! I called in again and the lady advised she would reverse it. I received a sms 2 days later requesting proof of payment??? I called the call center again spoke to a very unhelpful agent who put me through to her \""manager\"" who advised to reimburse my money they want my bank statement!!! I asked them can they see on the system the double debit order and they advised yes SO why must I send u a bank statement which I have to pay for after vodacom messed up??? Not even a month with vodacom and regretting the move!!! """