1 reviews | Active since Aug 2012
Pay Back the Money
<p>Dear Vodacom</p> <p> </p> <p>Where do I start.</p> <p>Last year I upgraded my contract at Westwood Mall in May 2016.</p> <p>My contract with Vodacom is R358.50 per month on a 24 Month Contract.</p> <p>Nothing More nothing Less.</p> <p>However Vodacom debited my account by an additional R80 in the month of June 2016.</p> <p>I have made many calls on a monthly basis to Vodacom Customer Care as well as to Vodacom Westwood Mall, promising me a refund of the R80 they took out my account without my consent.</p> <p>I do however realise that mistakes and problems can occur at times, but when I have been promised that my money will be in my account, that has never happened as yet.</p> <p>This has been since June 2016, how much longer do I have to WAIT???</p> <p>Come on Vodacom, do the right thing and PAY BACK MY MONEY.</p> <p> </p> <p>Regards Adrian</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
