sM
siyabonga M

1 reviews | Active since May 2014

03 May 2015, 08:01

PAY BACK THE MONEY

I lodged a networked last year due to Vodacom lies as I could not get connect to get calls and called radio planning said there was a problem they working on it which November I called to a follow up , I was told both my contracts as my problems could not be resolved and now what about my 10 months I have paid without service or my query being resolved nothing ,I then lodged a fefund query who was last month and when I call , I am being sent from accounts to 3 departments but no one wants to adhere to Vodacom ******* towards me ,when they agreed to cancel my contacts It was on 26 November and I reversed that debit order as my contacts were to be cancelled and now both my lines are suspended , I have to pay 105 for a new SIM card ,who ****ed up my contacts Vodacom why must I continue paying for this Big company robbing people just like Jacob Zuma you guys have a lot in common \*****ing from the poor people and refusing to pay back or even take responsibility "PAY BACK THE MONEY \""I think I should write Julius with red overalls to com and chant pay pack the money cause u ******* preying on your clients "

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Replies (1)
Vodacom
Vodacom's reply05 May 2015, 06:13
Official
Hello sila,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team