Pay Back My Money PLEASE!

For the past 2 years I have had a terrible experience with Vodacom's customer care services.

The on going level of *********** staff at Vodacom Waterfront Cape Town has affected my credit scores negatively.

I am still being charged for a contract that has been fully paid for. The branch manager and consultant who had sold me the incorrect package are no longer working at this branch, leaving me with so many un- answered questions.

Vodacom helpline services refuse to help and just keep referring me to someone else. Not once have they shown me the contract I've signed regarding the phone they sold me but still demand that I pay for it. All of a sudden the proof of my contract has disappeared and nobody at Vodacom can explain due to the branch manager (Chris Wilke) and his consultant working at another branch.

I regret thinking Vodacom was the best network in South Africa. They are just a money making business not interested in attaining customers, but rather attracting new ones and maximizing profitability through *********** staff and a telephonic helpline service that never solves your problems.

I will never take out another contract with these ******* as I am still PAYING for the mistakes of their consultants and management staff.