PAY BACK MY MONEY
My refund was due to myself as I was being debited for a handset that I did not have in my possession. So Vodacom decided to credit the funds back to the vodacom account and pay for my contract. I pay for my contract every month and I WANT THE MONEY BACK IN MY ACCOUNT.
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Vodacom's replyOfficial
10 Jul 2019, 12:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jul 2019, 12:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
11 Jul 2019, 15:50Now my query is closed and no refund to my bank account.
's update11 Jul 2019, 15:50
Reviewer Update
Now my query is closed and no refund to my bank account.