SH
Stephan H
1 reviews | Active since Mar 2009
01 Oct 2015, 09:09
PAY BACK MY MONEY
After my complaint about Vodacom's ridiculously expensive internet on Hellopeter, YOU GUYS came back with an offer of paying me back R4000 as gesture of goodwill. In the meantime 2 months have passed without ANY payback. Dane Larson, the liaison at Vodacom is ignoring my e-mails. I honestly don't know which internet provider one can trust in this country! I actually just want to cancel this contract with you and move on with my life, because since getting it, it has just been an uphill battle. You can't even keep your promises!
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Replies (1)Vodacom's replyOfficial
01 Oct 2015, 10:31Hello mrhugo,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply01 Oct 2015, 10:31
Official
Hello mrhugo,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
