aJ
andre J
1 reviews | Active since Oct 2010
23 Nov 2020, 12:12
Pay and get nothing
Buy a Lenovo Lap Top.
Its slow, just dont work due to all the free **** they load on it. FOr 18 months we pay pay pay BUT it is NOT working. Laptop now totally not working. Take it to the repair shop. They say oops no the contract say look here if you have a problem phone Lenovo. We take no responsibility we just take your money. You have a product that dont work. We think that is ok you pay and get nothing in return. Yes pay pay and pay but go somewhere else if you have a problem. Go away Vodacom.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
23 Nov 2020, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2020, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
aJ
andre J's updateReviewer Update
23 Nov 2020, 14:16Well lets see what Vodacom comes up with I doubt them after 18 months of paying I dont have a working Laptop yet. Now they rely on the fine print. sjame on you Vodacom
aJ
andre J's update23 Nov 2020, 14:16
Reviewer Update
Well lets see what Vodacom comes up with I doubt them after 18 months of paying I dont have a working Laptop yet. Now they rely on the fine print. sjame on you Vodacom
aJ
andre J's updateReviewer Update
30 Nov 2020, 14:27On 23 November Vodacom said " Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. "
Vodacom did not keep their word and did not contact me. However, as expected they referred me to Lenovo as before. Pay Vodacom get nothing.
Vodacom did not keep their word and did not contact me. However, as expected they referred me to Lenovo as before. Pay Vodacom get nothing.
aJ
andre J's update30 Nov 2020, 14:27
Reviewer Update
On 23 November Vodacom said " Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. "
Vodacom did not keep their word and did not contact me. However, as expected they referred me to Lenovo as before. Pay Vodacom get nothing.
Vodacom did not keep their word and did not contact me. However, as expected they referred me to Lenovo as before. Pay Vodacom get nothing.