MP
Melody P

1 reviews | Active since Jul 2015

11 Aug 2015, 16:58

Patient and helpful!

I have a Blackberry and my airtime has just been draining for the last week or so. I phoned Altech but the \help desk"was SO unhelpful and rude and treated me like an idiot!<br> I phoned Vodacom and Siza helped me amazingly. She gave me all the info needed and went through a few processes with me while I put her on speaker.<br> She was extremely patient and knowledgeable.<br> I was so impressed with her!"""

0
Replies (1)
Vodacom
Vodacom's reply12 Aug 2015, 12:26
Official
Hello Please help!,

Thank you for taking the time to raise your complaint with our team.

Our objective is to turn our complaints into a compliment and we certainly hope that we have achieved this objective.

Regards,
Vodacom Customer Care