PATHETIC,DISGRACEFUL CUSTOMER SERVICE AT THE FAULT OF VODACOM!!!!

Vodacom Business YOU ARE PATHETIC AND RUDE! Contract cancelled with request that the number goes to prepaid - the number was deleted due to incompetence. Upon request to reinstate the number - it has been done incorrectly and the problem still stands. I CANNOT receive OTP's to the number for business banking and being month end SARS REQUIRES PAYMENT. I cannot do this because the number is cut and cannot receive an OTP. SECOND TO THIS - THE PERSON IN QUESTION THAT NEEDS THE NUMBER REINSTATED - IS TERMINALLY ILL . They are in need of a WORKING number so they can contact emergency services should doctors need to be phoned. THIS IS UTTERLY DISGUSTING CUSTOMER SERVICE AS NO ONE ANSWERS OR IS WILLING TO HELP. Business Banking Manager has made it clear I have disturbed her day and DID not help. i was promised a phone call in return and this has not happened. This is 3 days running and you do not honor your commitments . For being a Business Banking customer for over a decade - this is how you treat people ? You should be ashamed as the "Dominating Telco" for the people you employ and the lack of service !