PK
Prisha K

1 reviews | Active since Oct 2015

05 Feb 2016, 10:35

PATHETIC WORK ETHIC

Good Day on the 14/12/2012 i took out a Vodacom contract at game Ballito ,in March 2013 the debit order details were changed over & taken from another a/c and the debit order details were going out from the new acc .<br> Dec 2014 Vodacom was called and the contract was canceled as the \24 month\" contract is now over .<br> 2016 this year in Feb i received a msg from creditworx saying my ac has been handed over ,i call them and they tell me it was handed over last year by vodacom .<br> my question is how did they contact me now and couldn't do so in so many years?Surely they could have done so if i missed one payment !!!! <br> we were asked for statements from monday and to no avail there is no response.<br> The guy says at Creditworx \"its been handed over by vodacom call them\"<br> please assist as a matter of urgency!!!! <br> A huge amount like that cant be thumbsucked <br> seems like the amount is deliberately hiked in order to take away what is not even yours !!!! "

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Replies (1)
Vodacom
Vodacom's reply05 Feb 2016, 10:51
Official
Hello PRISHA07,

Thank you for your posting.

A consultant will contact you in order to address your concerns.

Regards
Vodacom Consumer Website Team

Best regards,