Pathetic whale of the cell industry

I have been a loyal customer of Vodacom since 1994. Since day one I have been a contract customer as well.

I spend on average R3000 per month on 3 contracts combined.

I recently asked Vodacom to move my account from my personal name to the business (business i own 100%) My business is doing well, we managed to grow from scratch to 20 employees within two years. Not to bad for an ailing economy

I received a call from Vodacom today, advising me that they can not transfer the account to the business. This was due to an apparent default on two accounts on my personal name (the name the contract is currently under) The default as per Prime Meridian was for two small insignificant accounts that I paid on the 12th of feb and i apparently had to pay before the 7th. So for 5 days late i am now not good enough to be Vodacom's customer anymore. Don't worry, Mr Price and Builders RCS will also lose me as a client due to this. Don't worry guys, what goes around comes around. Mr Price, your products are in any case poor quality and Builders, you are on average 30% more expensive than Mica. so I wont miss you.

To make things worse, the pathetic people at some department in Vodacom managed to disconnect my sim card somehow by mistake. I am now stuck without a phone since Monday and my entire customer base relies on me being contactable. I have tried everything, phoned their useless client service department, gone to store x 2, phoned management and 082111.

I am still without a service. Don't worry, i will be sure to bill my downtime, travel expenses and time wasted on the phone back to Vodacom.

For anyone reading this. Think about the WHALES of the industry, their ridiculous rates R1799 per month for unlimited call where one can get the same at FNB for R399. Their truly expensive DATA rates. I pay R549 per month for LTE 110gig data. So for the same package at vodacom (calls and 10gig data) I can get more data and unlimited calls for R850.. What a joke.

Vodacom, your days are over. The people are getting wiser.. You need to adapt to change. the only reason most people endure your pathetic service is due to long lasting relationships ( witch you don't care for) and because people simply don't have the time to change (life is just too hectic)

Other than my contracts (x3), you will also lose my wife's contract, my staff contracts and any future company contracts, my kids contracts (x4).

All because the idiots you employ has no clue how to conduct business. They are merely puppets to push paperwork from one department to another.