Pathetic website
For a company with R120B in turnover, your website is beyond pathetic. I have seen student website projects with better functionality. My sim-only 350GB data package is up for "upgrade". Your website has 38 recommended "deals" based on past usage and affordability. According to your own data, my average usage over the past 6 months is 332GB and my average spend is R368. All 38 proposed deals include a laptop with 60GB of data!?! You could literally pick 38 completely random contracts that would be more suitable!
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Replies (1)Vodacom's replyOfficial
11 Jul 2024, 10:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jul 2024, 10:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
