ES
Elriek S

1 reviews | Active since Jul 2016

30 Jul 2016, 18:28

PATHETIC/WEAK SIGNAL

<p>Hello. I am a Vodacom customer. Tonight, 30 July 2016, I tried to access a certain personal website. Everytime I want to access this website it, it tells me signal lost. </p> <p> </p> <p>This is an very weak and pathetic service for Vodacom. I have never had any complaints about this network provider but this is unexceptable. And then they are the ones that broadcast on tv that they are, I quote "The best network for smartphones" but when I tried to access a simpel website, I can't even access it. I would really appreciate it if this can be attented to.</p> <p> </p> <p>Thank you</p> <p>Kind regards,</p> <p>Elriek Swanepoel</p>

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Replies (1)
Vodacom
Vodacom's reply31 Jul 2016, 06:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team