ZS
Zak S

1 reviews | Active since Jul 2016

22 Jul 2016, 09:10

Pathetic way of showing you would like to retain me as a client

<p>This is now the 4th day that Vodacom is off line, i dont know why i still waste my time, maybe its because i think that i actually mean something to Vodacom since my contract is more than 15 years old. I am still waiting for Zinzile or Zukiswa to call me back regarding a deal match, if ths is how you treat me as client still wanting to remain loyal to you and coming back to you requesting your help, then maybe it is time to move on and try the rest of the world!!!!!!!!!!!!!!!!!!!!!! </p> <p>I have asked for a Huawei P8 lite and 1 gig of data free on my contract , of which cell c is offering the ffg :</p> <p>EPIC offer R 200 airtime R2000 cash back for porting to Cell C</p> <p>and the P8 lite for free,, plus 1 gig data per month</p>

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Replies (2)
Vodacom
Vodacom's reply22 Jul 2016, 10:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

ZS
Zak S's update28 Jul 2016, 08:28
Reviewer Update

WOW , almost 7 days later since my review has been posted on hellopeter, to date i have received a msg to Say Vodacom will contact me shortly, almost 7 days later, STILL WAITING.......I wonder whether Vodacom just doesnt care anymore.......Maybe i should port my line, what is there to lose, a better deal from the othe network, i spend more than 7 to 800 rand on my cellphone per month using airtime, data and vodacom wifi, and U DONT CARE??????????????? am i too small a user for you?????

Never Never thought i would be treated like this.........and your moto is POWER TO YOU!!!!!!!!!!!! u mean when it suits you!!!!!!!!!!!!!!!!!!