1 reviews | Active since Apr 2014
PATHETIC WARNING TO ALL SUBSCRIBERS CANCEL YOUR CONTRACTS
<p>Since Saturday 7:30 my phone can't connect to the network. Called several times and all lasted more than 30 minutes</p> <p> Yes they are aware of similar problems since Thursday!!!! Guess what - NOBODY can help you over a weekend as their Tech team only works during the week from 9-5pm. I am paying for a service which I am unable to use. Spoke to several unprofessional unhelpful consultants Angie Romatela and especially LEBO not sure if this indeed her name and she refused to provide her surname?????? No reference numbers can be provided for my calls AND NO MANAGER is on duty over a weekend. I use my phone to generate business which I have lost. Vodacom I hold you liable for any losses incurred! I am posting this with a warning to ALL Vodacom users move to a reliable service provider. This will be shared on ALL social media available every hour until this has been resolved and I am compensated for all losses. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
