PC
Peet C
1 reviews | Active since Mar 2024
01 Mar 2024, 14:51
Pathetic Vodacom with unkept promises!!
End Jan my contract came to an end, asked Vodacom to Take my number to Prepaid pay as you go because i want to port it. I phoned them mid-month to see if it was on track. They put me on a red flexi zero, then promised again to Put me on prepaid PAYG(remove CLI). Surprise 01/03 try to port, but unable to. They suspended my line! Promise to be ready by April. Client over 20 years
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Mar 2024, 23:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2024, 23:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PC
Peet C's updateReviewer Update
05 Mar 2024, 14:16So Vodacom promised to phone 04/03/2024, never happened. promised to phone 05/03/2024
never happend.MY LINED IS STILL SUSPENDED! 5 DAYS NOW.
VODACOM DOESNT CARE ABOUT THEIR CLIENTS
never happend.MY LINED IS STILL SUSPENDED! 5 DAYS NOW.
VODACOM DOESNT CARE ABOUT THEIR CLIENTS
PC
Peet C's update05 Mar 2024, 14:16
Reviewer Update
So Vodacom promised to phone 04/03/2024, never happened. promised to phone 05/03/2024
never happend.MY LINED IS STILL SUSPENDED! 5 DAYS NOW.
VODACOM DOESNT CARE ABOUT THEIR CLIENTS
never happend.MY LINED IS STILL SUSPENDED! 5 DAYS NOW.
VODACOM DOESNT CARE ABOUT THEIR CLIENTS