Pathetic Vodacom Specialist

I have now logged several SR numbers with Vodacom and complained on Hellopeter.

Then get reply will be contacted. But as per their Custoemr service wish is pathetic and a blatant Lie. They dont.

My Sr 190 ********** 60 was assigned to a specialist in Beginning of week. Yet nothing is done. When you phone you can not speak to them. Front people send them an email. And they do nothing.

Now I have SR190 ********** 42. They merely need to reconfigure my router to work on Fiber which takes a minute. Again specialist does nothing and uses their customer for toilet paper. And front office keeps escalating and sending them emails. And they do NOTHING!!!!!!!

This is utterly Pathetic from Vodacom.

Huge company, zero competent Fiber specialist to attend to customers.

And **** support system.