RF
Ralton F

1 reviews | Active since Sept 2012

15 Dec 2016, 21:01

Pathetic Vodacom....sies again!!!!

<p> </p> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;">I cannot understand why vodacom are so carp! I would appreciate it if someone can let me know.</div> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;"> </div> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;">I've had to call in again because I have never ending sh@T with this Damon useless network.</div> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;"> </div> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;">I bought airtime earlier this afternoon. I then bought a 50mb NXT LVL bundle. I also bought 10 mins vodacom to vodacom for 2 days on Just for you. I didnt use my internet but when i wanted to, i couldn't. ....why? Because my airtime and datavare gone....AGAIN!!!!!! I have not received the warning message that I have 5mb data left or the message that my data has been depleted. I then have to lose my airtime because I was not made aware that I have little or no data available.</div> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;"> </div> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;">Now I've had to go in to my bank account to transfer airtime and buy more data.</div> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;"> </div> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;">This is a load of BS!!!!</div> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;"> </div> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;">I was promised that vodacom would keep me updated about my problem experienced. They would look into my issue that I had experienced. B.S.!!!!</div> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;"> </div> <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 15px; background-color: #ffffff;">I really give up.</div>

0
Replies (2)
Vodacom
Vodacom's reply16 Dec 2016, 08:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

RF
Ralton F's update19 Dec 2016, 07:26
Reviewer Update

Really! SERIOUSLY!!All the lies again!

NOBODY HAS CONTACTED ME!!AND TO MAKE IT SWEETER, THE SAME FLIPPIN THING HAPPENED TO ME LASTNIGHT AGAIN. I C D NOT GET AN SMS TO INGORM ME THAT I HAVE 5MB OR LESS REMAINING!! MY DAMN AIRTIME GOT USED BECAUSE MY DATA WAS FIB SHED AND I WAS NOT MADE AWARE!!

F@CKING PATHETIC!!

SERIOUSLY B.S.!!!