1 reviews | Active since Sept 2012
Pathetic Vodacom....sies
<p>I bought data this morning and normally get a gift to send to another vodacom number. After my purchase I try to send the gift and it say as I don't have a gift to give. I call in and some stupid dumd thing says I must wait half an hour and the gift will come through. It didn't. I call in again after 6 and Innocent (useless sob) says he will call me back. He did not. I them call in again and Thobeka says she has to log a call because there is no gift allocated. So innocent (son of a w#ore) actually **** to me. Vodacom supposed to be the number one network but all they do is f#ck their customers around. Useless pathetic a##holes.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I have now recwived a sms from vodacom saying, "Dear Customer, Kindly note that the Data gifting was available for a limited promotional period from 26 May -31st July 2016.Please refer to Vodacom's Terms and Conditions on www.vodacom.co.za. We apologise for the inconvenience caused.
Kind regards, Vodacom Customer Care Gaodi Lecogo"......howcome then was i able to send gifts up to and including yesterday 01st November 2016??????????if it ended in the 31st July 2016??????F@cking useless network....Change is sometunes good....for a lot of people. Vodacom...bunch of f@cking *******! !!!!
I have now recwived a sms from vodacom saying, "Dear Customer, Kindly note that the Data gifting was available for a limited promotional period from 26 May -31st July 2016.Please refer to Vodacom's Terms and Conditions on www.vodacom.co.za. We apologise for the inconvenience caused.
Kind regards, Vodacom Customer Care Gaodi Lecogo"......howcome then was i able to send gifts up to and including yesterday 01st November 2016??????????if it ended in the 31st July 2016??????F@cking useless network....Change is sometunes good....for a lot of people. Vodacom...bunch of f@cking *******! !!!!
Dear Ralton
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
Regards
Kulsoem
Dear Ralton
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
Regards
Kulsoem