LE
Lourens E
1 reviews | Active since Aug 2012
12 Jan 2019, 14:13
Pathetic vodacom service, porting backoffice
Pathetic service and feedback, their mall@reds branch send an email to them to address a query i have, 3days later vodacom has stillnot responded to the mail send by their own branch? The branch manager has been very helpful and tried her bes(angelique), yet the main vodacom back office for porting does not repond after 3 days on mail send
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Jan 2019, 15:56 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2019, 15:56
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
14 Jan 2019, 14:02 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Vodacom's reply14 Jan 2019, 14:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team