pathetic vodacom service

I PLEASE need help from Hello peter to resolve an issue with vodacom!

I have been trying to cancel 3 contracts on my name for months now. I have phoned *** MULTIPLE TIMES and spoke to multiple different people. Every time i am assured that this time it has been cancelled but i still need to pay one more month. I have requested to speak to a manager multiple times but the response is always the same: the matter has been escelated and a supervisor or team peader wil be contacting you soon. I am stil waiting!

I have gone into the vodacom store MULTIPLE TIMES and they cannot help with cancelling contracts apparentelly?? Al 3 contracts has ended i do not even have the simcards but i stil pay for it every month.

ALSO ***** .... JANUARY 2019 i was offered a fantastic package by a member of their team... she phoned and stated the special of a 10Gig added to MY CURRENT contract for an extra R200 a month. 2 new contracts was then opened in my name. I have NEVER activated or used the simcards but they keep on taking my money after trying to explain this multiple times.

The total costs is more than R1500 a month that i am wasting!! I dont know who to contact or speak to to help me resolve the issue