ML
Melissa L

1 reviews | Active since Sept 2011

10 Jul 2023, 08:18

Pathetic Vodacom Service

I have to say that Vodacom's service is absolutely pathetic and horrible. Apart from the fact that I complained over and over and over again, about not getting the pricing I was promised. Then I write a review here and they call me back, making all kinds of promises AGAIN, and guess what....nothing since then! What a surprise. Vodacom's service is really down the drain. Horrible horrible horrible.

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Replies (1)
Vodacom
Vodacom's reply10 Jul 2023, 09:48
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team