Pathetic Vodacom service

After 20+ years as a Vodacom client, I changed service providers as I needed a dual sim phone 2 years ago. That contract came to an end last month and as I no longer needed a second sim I purchased a phone. As the Vodacom signal is non existent at our home (apparently cables were ****** from our nearest tower and they have no intention of replacing them), we now need wi-fi calling. This is not available on my current provider, so I made the decision to port my number back to Vodacom (which was requested by a gentleman at Vodacom Northgate on 6 December 2021). Today, 7 December 2021, I rush home to get to Vodacom Northgate before the 6pm closing time to take out a contract. I arrived at 5:47 and the security gate was partially lowered. I ducked in and was promptly ignored by all staff in the store. I asked if they were already closed and was told "yes mam". No "can we help?" or anything! I am now seriously regretting the port to Vodacom and their Northgate store will NEVER see me again. I will rather drive the extra kilometers and find a store that actually wants business (and unfortunately it will have to be Vodacom)