Pathetic Vodacom Service

knowledgement of my emails. However today my boyfriend commented on their Instagram post about their service and they rep**** so fast ? Then on Instagram they tell us we only had 14 days to return the item ? Had they responded to me in December I could've gotten the right item. Furthermore their staff messed up and sent us the wrong item. Its their actions and they need to be held accountable!! However they don't want to give us the right item ? And yet the item they have given me is cheaper than what I actually paid ? Vodacom you guys are pathetic and have the worst service I've ever come across ! Yall are unhelpful!!