Pathetic vodacom service and tower signal in bedfordview Gauteng

Please can you call me back as this is ridiculous. I am still experiencing call connection issues. Your consultant called me back but I 2as on a call to my medical aid and GUESS WHAT..GOT DISCONNECTED AGAIN. THIS HAS BEEN COSTING ME SO MUCH MONEY CAUSE I KEEP ON LOOSING MY VOICE BUNDLES AS EVERY TIME I GET VOICE BUNDLES I LOOSE MY BALANCE WITHOUT ANY SATISFACTION MY LAST REFERENCE NUMBER IS A3-BG6V-VPR17G WHEN I CALL BACK I NEED TO GIVE AN IVR ACCESS CODE. WT IS AN IVR ACCESS CODE JUST REDUND ME ALL MY VOICE MONEY I WASTED AS YOUR TOWER IN BEDFORDVIEW IS NOT FUNCTIONAL. ILL RATHER FIND ANOTHER SERVICE PROVIDER.. IM SO UPSET ..YOUR SERVICES IS PATHETIC