Pathetic Vodacom service

I'm from Inanda Durban KZN. I have been experiencing a network problem in the area for the past 6 months. The problem more of poor Data connection and it hasn't been attended to nor did we get a notice of acknowledgement from the Vodacom service provider. My Vodacom contract is due for an update but as things are, I strongly doubt I will renew and I will also cancel my home router data contract because it serves no purpose, I'm playing every month for absolutely nothing.