Pathetic Vodacom Service
<p>Had a Vodacom contract for 18 years, then moved to prepaid last month.<br />I am experiencing numerous problems with the Vodacom network.<br />l cannot send SMS's. I cannot receive notifications from my bank and I cannot make outgoing calls!!</p> <p>I have visited the VodaShop in Hout Bay and Claremont four times and they are unable to assist.<br />I have dealt with numerous Vodacom call centre agents and they have not resolved my problem yet!!<br />Do I go to the Press to complain??? Because according to ALL of the service people at the Vodashops this is a REGULAR COMPLAINT.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
