AB
Anusha B

1 reviews | Active since Nov 2016

23 Nov 2016, 20:01

Pathetic VODACOM SERVICE

<p>I have a vodacom contract and for the past 3 weeks i have been having continuous problems with vodacom. Apparently they have activated a credid limit lock on my fone . Now every day my fone locks and in unable to do anything on the fone. I must fone vodacom customer care to unlock my device. This is not fair on me my account is fully paid every month. For 3 weeks they cant remove this. They always promise to fone or escalate with there back office manager who seems to be invisible or doesnt exist coz i aint getting any joy from vodacom and this will be my last deal with them. And i wouldnt advise anyone on take a deal at vodacom </p>

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Replies (1)
Vodacom
Vodacom's reply24 Nov 2016, 07:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team