1 reviews | Active since Mar 2016
pathetic vodacom service
So quick to contact u to collect outstanding money. But for 2 years i have been batteling to remove a supscription that was offered free with an upgrade. They charge me for that. But they are not so quick to remove it.
You can never get through to a manager. They alwas say they will phone u back and never do. Half the time after spending an hour on the phone with them they did not even log my query.
Pathetic!
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Hi Tanja
As discussed, this matter has now been resolved.
May you have a pleasant day further!
Regards,
RJ
Hi Tanja
As discussed, this matter has now been resolved.
May you have a pleasant day further!
Regards,
RJ
