Pathetic Vodacom Reception Service

For over 6 Years we have been asking Vodacom to step up the internet service in Bedfordview, and for 6 years we get different excuses every time, I am working from home and I cant even open up an email through my Wi-Fi , the funny thing is we have just upgraded, This will most probably not change as the service gets worse, we PAY for 6 different Vodacom devices on time our payment is never late, But boy don't you miss a payment If you pay for something you should get something in return otherwise you are throwing money away, Pathetic