NK
Neeli K

1 reviews | Active since Oct 2009

06 Jun 2017, 17:13

Pathetic Vodacom once again

<p>Beem trying to call vodacom but again with no luck they just cut the calls or dont understand what to do. A payment of R700 was made today and Vodacom was notified but instead they suspended my line once again. They have such *********** people working there they have no idea what they are doing. Can Vodacom sort this out asap as they took almost 3 months to refund my money and now have suspended the line</p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply07 Jun 2017, 07:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Jun 2017, 10:37
Official

Dear Neeli,

Thank you for your patience.

We've responded to you via email with feedback.

Regards,

UW