NS
Ninon S

1 reviews | Active since May 2012

12 Mar 2018, 13:31

PATHETIC VODACOM & MONDO

After 2 weeks still no feedback on my previous review. Have to pay R300 for a telephone call after I was advise that they will refund the admin fee. THIS IS PATHETIC. They are very eager for you to take out a contract but when you have a problem they don't give a damn.

0
Replies (1)
Vodacom
Vodacom's reply12 Mar 2018, 14:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team