Pathetic Vodacom Fibre Service Provisioning

Pathetic. Very Pathetic.

Vodacom created a sale order on the 8th of April and when it came to the point for Vumatel to install - Vodacom kept giving them the wrong address despite me call more that 10 times to tell them that they are using an incorrect address.

Then i cancelled the service (before they could even activate it) , what does Vodacom do, keep holding my line and never logged an ONT release but keep on updating the service request for installation with Vumatel.

You speak to the agents and they tell you a 30 day waiting period. For what? - they never activated the services and now Vodacom wants to forcefully hold my line.

I have called more that 80 times but still you talk with a different agent and they tell you a different story every time. Not forgetting the lies that they tell you when you call.

This is the worst experience and would never ever recommend anyone to request a new Fibre installation/service order with them, else you will spend months waiting for service that you never get whilst you bleed funds buying data daily.