Pathetic Vodacom Fibre Service - Be Warned

My Vodacom fibre went offline on Monday 5/7 and it is now Friday 9/7 and my issue has still not been resolved. It's obviously weekend now so I'll probably be stuck without internet for at least a week by Monday 12/7. I have made several calls and had a chat on Facebook Messenger yet still I am offline. I never thought Vodacom would match the pathetic service of Telkom, but here I am on hellopeter.

I am absolutely disgusted that it takes this long to fix a problem and that being said, I also had a problem in December 2020 which took them almost a week to sort out. I will still have to pay the full amount at the end of the month even though I haven't even used my internet for the full month. I'm also stuck in my contract so I can't even cancel.

So be warned before you get Vodacom fibre. They don't care about their customers. They only care about how big their profit is at the end of each month. Please, if you have the option, get any service provider other than Vodacom. I might even suggest you get fibre from Telkom, 'cause at least they are cheaper and the level of service will be exactly the same.

I'm really disappointed. This is disgusting. I feel sorry for people working from home who are depending on Vodacom to get their work done.

VODACOM, YOU SUCK!!!!!