Pathetic Vodacom Fibre service!

Item: Vodacom
Rating: 1
Author: Isaiah M

I've been having a an uncapped data Vodacom Fibre & 've been such a loyal customer. However their service is painful and completely pathetic. I have logged a call for disrupted service for week and made several follow up but they kept making empty promises to me. This is not the first time and I regret choosing them over other providers.

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Replies (1)

Vodacom's replyOfficial

20 Nov 2021, 10:37

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply20 Nov 2021, 10:37

Official