Pathetic vodacom Fibre service and terrible turnaround time

<p>We purchased Vodacom Fibre in the beginning of January, only to find that 2 weeks later the fibre is down due to damaged fibre cable.</p> <p>We logged a complaint for 3 days before Vodacom actually logged it on their system. </p> <p>2 days later someone came to look at the cable and confirmed it's damaged and closed the complaint we logged.</p> <p>We have been phoning every day trying to get someone to come out and fix the cable. I've been put through to the Installation department twice and they claim they're going to assist and simply put the phone down in my ear. </p> <p> </p> <p>It's been 8 days since the fibre has been down.</p> <p> </p> <p>This is ridiculous! </p>