JM
Jurie M

1 reviews | Active since Feb 2019

05 Oct 2020, 18:26

Pathetic Vodacom Fibre Service

Vodacom Fibre is a joke.

I have been waiting since 2 Sep 2020 to get feedback on when our connection will take place. Everytime "we will get back to you" or "we will be in touch" . Pathetic service. What they do not care about is the fact that some our jobs rely on our connection being in place.

0
Replies (1)
Vodacom
Vodacom's reply06 Oct 2020, 07:39
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team