PATHETIC VODACOM FIBRE INSTALLATION SERVICE

I have ordered Fibre through Vodacom, order number SO180 ********** 41, received on 06/06/2018, the marketing/sales team at the time which was around end May advised a 21 day installation period, obviously just wanted to get sales, it has now been over a month where no on has contacted me with regards to installation, numerous emails have been sent with responses not giving any information only a service request number, I have phoned twice now and still "someone will contact me" and just nothing, the excuse in a month is that there might not be stock nor technicians available, in a MONTH???? Pathetic really. I am listing my service request number received as well as the representative given from the email, and the email address: SR180 ********** 26 - 19/06/2018, ongoing SR number received with each email and no feedback only saying it was updated by Jocob Modiselle. Email: ********** ********** I want proper feedback with regard to my installation which I want an installation date and no more excuses, or service will be cancelled and I WILL NOT PAY A CENT for anything.