JR
Jivika R
1 reviews | Active since Mar 2021
18 Mar 2021, 18:57
Pathetic Vodacom Fibre
Absolutely disappointed at the lack of responses from Vodacom regarding fibre being down for a week at home. I have requested that a technician be sent to site to troubleshoot, with no responses from Vodacom. Absolutely pathetic and useless. My SR numbers are: SR*** and SR***.
Should I not hear back from anybody at Vodacom, you can be certain that you would have lost a client.
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Vodacom's replyOfficial
19 Mar 2021, 08:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Mar 2021, 08:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team