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Desmeri B

1 reviews | Active since Aug 2020

10 Nov 2020, 21:34

Pathetic Vodacom Fibre

Vodacom fibre!! My experience from Vodacom is very very bad. I have a 10mbs uncapped line by them and my line is more offline than online, if you phone Vodacom to querie about the problem they always say they will look into the problem and come back to you waht never happened. I am tired of struggling with their pathetic service, they expect payment the end of the month, so me as their client expect a good service from their side. Vodacom I would not recommend anyone to make use of your service ever again. How are you as client supposed to do your work if your line is always off. Please se that one of your managers look into your problems that the clients have with you.

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Replies (1)
Vodacom
Vodacom's reply11 Nov 2020, 06:44
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team