C
Clinton

1 reviews | Active since Jul 2023

23 Dec 2024, 08:54

Pathetic Vodacom

Abosulte pathetic service. After waiting for 3 weeks for a router to be delivered I now am struggling to have vodacom activate the line. Call centre staff is hopeless and keep escalating to God knows who as nothing is being done. Either have this resolved today or I will find a more competent service provider and move my existing 11 lines with you.

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Replies (3)
C
Clinton's update23 Dec 2024, 18:40
Reviewer Update
Still waiting for assistance
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Clinton's update25 Dec 2024, 06:19
Reviewer Update
While you wait for feedback my business continues to lose income. Clearly you don't care about your customers. This is now well over a week and nothing happens.
C
Clinton's update30 Dec 2024, 11:17
Reviewer Update
And still no assistance. I am stunned by the don't care attitude of such a large company. All i get are promises of someone from technical support will contact me. Maybe the technical team have run out of airtime as its been over a week now.